E-Commerce Administrator - Bali Art Supplies

Join PT Bali Art Supplies as an E-Commerce Administrator and play a pivotal role in managing our online store operations in the heart of Bali. This is a fantastic opportunity for detail-oriented professionals to contribute to a growing business in the vibrant art and craft scene of Denpasar. As part of our dedicated team, you'll be responsible for overseeing our e-commerce platform, ensuring seamless customer experiences, and driving sales growth.

At PT Bali Art Supplies, we pride ourselves on offering a diverse range of high-quality art supplies, from traditional Balinese materials to modern tools for artists. Our online store is a key channel for reaching both local and international customers, and we're looking for someone who can leverage their expertise in e-commerce to help us expand our reach and enhance our customer satisfaction.

In this role, you'll work closely with our sales team, web developers, and customer service representatives to implement and optimize our e-commerce strategies. You'll use tools like Shopify, Google Analytics, and Facebook Ads Manager to monitor performance, analyze customer behavior, and make data-driven decisions.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize our e-commerce platform, ensuring a seamless shopping experience for customers.
• Oversee inventory management, including stock levels, ordering, and restocking.
• Implement and track marketing campaigns using platforms like Google Ads and Facebook Ads Manager.
• Analyze sales data and customer behavior to identify trends and opportunities for growth.
• Collaborate with the sales and marketing teams to develop and execute e-commerce strategies.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Stay up-to-date with industry trends and best practices in e-commerce.
• Assist in the development and maintenance of our website, ensuring it is user-friendly and visually appealing.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in e-commerce administration or a similar role.
• Proficient in using e-commerce platforms such as Shopify, WooCommerce, or Magento.
• Strong analytical skills with experience in data analysis and interpretation.
• Excellent communication and interpersonal skills.
• Familiarity with marketing tools like Google Analytics, Google Ads, and Facebook Ads Manager is a plus.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.

🛠️ Keahlian

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