Senior Customer Service Associate - Premium Retail (Bali, Indonesia)

Watsons ยท ๐Ÿ“ Canggu, Bali ยท Diposting 2026-10-09
FULL_TIMEโญ TERVERIFIKASI
IDR 8000000 - 12000000
Watsons is seeking a highly motivated and customer-focused Senior Customer Service Associate to join our team in Canggu, Bali. In this role, you will be responsible for providing exceptional customer service, resolving customer inquiries and complaints, and ensuring a positive shopping experience for our customers. This is a full-time position with a competitive salary and benefits package.

๐Ÿ“‹ Tanggung Jawab Pekerjaan

Provide excellent customer service to both in-store and online customers.,Resolve customer inquiries and complaints in a timely and professional manner.,Ensure a positive and welcoming shopping experience for all customers.,Maintain accurate and up-to-date product information.,Promote Watsons products and services to customers.,Assist in stock management and inventory control.,Collaborate with team members to achieve daily and monthly sales targets.,Participate in training and development programs to enhance customer service skills.

๐ŸŽ“ Kualifikasi & Syarat

Minimum of 2 years of experience in customer service or retail.,Strong communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Familiarity with Watsons products and services is a plus.,Fluent in English and Bahasa Indonesia.,Bachelor's degree in Business, Marketing, or a related field is preferred.,Must be able to work in a fast-paced retail environment.,Must be able to lift and carry heavy items up to 20kg.

๐Ÿ› ๏ธ Keahlian

Customer serviceRetailSalesCommunicationProblem-solvingInventory managementTeamworkTime management
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